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Getting a Better Sense of Customer Relationship Management

Getting a Better Sense of Customer Relationship Management

I’m sure I don’t need to tell you how important it is to have a handle on your clients’ needs. After all, how else are you supposed to offer them the level of service that they need to remain satisfied enough to stay subscribed to what you offer? This endeavor is exactly why a customer relationship management (or CRM) system is so crucial.

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Know Your Tech: A/B Testing

Know Your Tech: A/B Testing

A key component to effectively attracting your audience is to better understand their preferences. Even the most seemingly insignificant change, like changing the color of the buttons on your website, can have a major impact on how effective your materials are. Fortunately, through a process called A/B testing, observing the impact of these changes is somewhat straightforward.

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Tip of the Week: Creating Canned Responses in Gmail

Tip of the Week: Creating Canned Responses in Gmail

If you’re like most business users, you rely on email quite a bit to stay apprised of what is going on, as do most of the people you are likely in communication with. As such, you most likely understand that, while most emails require some kind of response or confirmation of receipt, not all of these messages require a heartfelt message. This is where Gmail’s Canned Responses come in handy.

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9 Ingredients to Creating a Winning UCC Strategy

9 Ingredients to Creating a Winning UCC Strategy

If there is one thing that supports everything a successful business does, it has to be communication. Any company relies on its communications to ensure that its clients are satisfied with their services, and as communications have improved, it has only become easier for a unified communication and collaboration, or UCC, strategy to take form.

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Cost Savings Are Just The Start of VoIP’s Benefits

Cost Savings Are Just The Start of VoIP’s Benefits

Business owners and managers are always looking to save a buck. Since the cost of doing business continues to climb, looking to the cloud for their business-critical applications is one way to spread computing costs out over time. The cloud offers several solutions to help the modern business keep their costs down, and nowhere can these costs be mitigated more than with a business’ communications.

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3 Reasons VoIP Is An Improvement Over Traditional Telephony

3 Reasons VoIP Is An Improvement Over Traditional Telephony

Do you still rely on a traditional telephone system to keep in touch with clients and internal departments? This can be a severe issue for your operational budget. While your employees might be accustomed to having the physical phone on their desks, virtual phones are becoming a major contender to replace them for all different types of businesses.

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Experts Believe Email Will Soon Meet Its End

b2ap3_thumbnail_email_no_more_400.jpgWith email being such a prevalent tool used in the modern office, it might seem silly to think that in just a few short years, email might not be as relevant as it used to be. However, many professionals believe that email is limping along on its last leg, waiting to be put out of its misery by a new solution. Will email be around for much longer? Should the average business prepare for a world without it?

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Which VoIP Solution is Best for Your Business, In-House or Hosted?

b2ap3_thumbnail_hosted_voip_solutions_400.jpgProper communication is an imperative part of doing business, and nothing improves this aspect of your company better than a telecommunication system of some sort. Some businesses rely on their legacy telephone system for interoffice communication, but this can be both difficult and expensive to maintain.

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Tip of the Week: Avoid These 3 Common Grammar Errors

b2ap3_thumbnail_grammar_issues_400.jpgWe live in an age where everything we do is auto-corrected through our word processor or email client. This makes it particularly easy to make grammar errors, especially when you’re in a pinch and you need to send out a reminder or an email within moments. If your business isn’t careful to avoid these mistakes, you could potentially be seen as unprofessional in your industry.

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Don’t Ignore Communication with Your IT Department

b2ap3_thumbnail_synergy_400.jpgWhen dealing with a large infrastructure, like that found within your business, it’s important to be clear and concise. This is especially true when it comes to your IT department, as miscommunications can lead to lost work or even fatal issues. If a problem does arise, you want to make sure that they are available to take care of it. In order to keep your issues to a minimum, it’s a good idea to plan out your IT communications systems and stick to them at all times.

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Tip of the Week: How to Decide on a VoIP Plan to Fit Your Business

b2ap3_thumbnail_voice_over_internet_protocol_400.jpgMore businesses are switching to Voice over Internet Protocol (VoIP) in order to consolidate their communication tools and save money on their phone bill. Before you make the switch, you will first want to understand your different VoIP options so that you will have a plan that fits your company's communication needs. Here are some tips to get you started with VoIP.

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Only 25% of Homes are Projected to Have Wired Phone Service by 2015

b2ap3_thumbnail_cutwire400_20131118-144347_1.jpgTraditional phone lines, also known as the Public Switched Telephone Network (PSTN), are being made obsolete thanks to new technology that's more affordable and convenient like Voice over Internet Protocol (VoIP). At the PSTN peak, almost every home was connected by it. This figure will be cut by 75% in the U.S. come 2015. Don't let your business get stuck with obsolete technology!

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3 Reasons Why Texting Should Not be Used for Work

b2ap3_thumbnail_text400.jpgFor some people, texting feels like second nature. The National Texting Championship is a great example of this, it's a competition where texters' speed, accuracy, and dexterity are put to the test. Last year's winner, 17-year-old Austin Wierschke, practiced for the competition by sending 500 texts a day. Texting makes communicating easier, but is it appropriate for business?

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Nomophobia: A Horrible Terror

b2ap3_thumbnail_mum400.jpgWhat are you afraid of? Statistically, the top human fears are quite shocking. Public speaking ranks number one above heights, bugs, deep water, financial problems, and even death. For some people, these popular fears are a cakewalk compared their biggest fear; being without their cell phones!

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Hashtags Mean Business

b2ap3_thumbnail_tagball400.jpgWhat's a #hashtag? One recent addition to popular culture is the use of hashtags. Every time you look at a flier, watch the news, or talk with a teenager, you'll be exposed to different and confusing hashtags. What are hashtags anyway? What's their function? How can they help your social media marketing efforts? #readmore

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robert rex
An online business has need of various social media channels for brands awareness & appropriate usage of Hashtags can fulfill this... Read More
Thursday, 23 November 2017 02:19
Kate Martin
I think I cannot start a new business because I am scared of the loss will be happen in future if I am not able to do my tasks. ht... Read More
Tuesday, 27 February 2018 02:19
Rose Johnson
Well, I am not very fond of reading, but after this post I will read your next post for sure. It is really an amazing and nice pos... Read More
Tuesday, 24 April 2018 09:30
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Use Fleksy to Become a Master Texter

b2ap3_thumbnail_fleksy400.jpgSmartphones are beautifully designed to accomplish many tasks with just a few swipes of your fingertips. However, sometimes your fingertips cause problems because the screen is just too dang small, especially when it comes to texting. There's a new app called Fleksy that promises to make texting easier and help smartphone users that suffer from fat finger syndrome.

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The Now: It’s the holiday season, which means that many will find that themselves traveling, either to visit family and friends or to seek out more agreeable climates. However, bus...

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